REFUND AND CANCELLATION POLICY

We appreciate your business at Viste.com. We understand that plans can change, so we’ve designed a refund and cancellation policy that offers flexibility while also ensuring the smooth operation of our platform and its offerings.

Cancellation Policy Tiers:

We offer three cancellation policy tiers. Please review these when booking:
Flexible: Full refund for cancellations made within 48 hours of booking if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in. No refunds for cancellations made within 7 days of check-in.
Moderate: Full refund for cancellations made within 48 hours of booking if the check-in date is at least 14 days away. 50% refund for cancellations made at least 7 days before check-in, minus a non-refundable service fee. No refunds for cancellations made within 7 days of check-in.
Strict: 50% refund for cancellations made at least 7 days before check-in, minus a non-refundable service fee. No refunds for cancellations made within 7 days of check-in.

The service fee, which helps us maintain and operate our platform, is nonrefundable except when a booking is cancelled by Viste.

Exceptional Circumstances:

We understand that extraordinary events can occur. In the case of emergencies such as severe illness, death in the family, or natural disasters, we may offer more leniency in our refund policy. Please contact us to discuss such circumstances.

Communications:

All communications regarding cancellations or changes must be made through the Viste360 platform. This aids in transparency and dispute resolution.
Cancellations by Viste:
In the rare event that Viste must cancel a confirmed booking, we will provide a full refund to the user and, as a token of our apology, offer a discount on a future booking.

Refund Processing Time:

Please note that refunds, if eligible, will be processed within 14 business days from the date of cancellation. The refunded amount will be credited back using the same payment method used for the original booking.

By booking with Viste.com, you agree to abide by this refund and cancellation policy. If you have any questions or need further clarification, please reach out to our customer support team at info@viste.is

The Cookie Policy page on Viste360’s website provides users with information about the use of cookies, tracking technologies, and similar tools on the platform. This page serves to explain how Viste360 uses these technologies, what information is collected, and how it is used to enhance the user experience and improve the platform’s functionality.

When users access the Cookie Policy page, they are presented with a clear and transparent overview of Viste360’s cookie practices and their options for managing and controlling cookies.

Key components typically found on the Cookie Policy page of Viste360 include:

1. Introduction to Cookies: The page begins with an introduction that explains what cookies are and how they are used. It provides a basic understanding of cookies as small text files that are stored on the user’s device when they visit the Viste360 website.

2. Types of Cookies: The Cookie Policy page typically describes the different types of cookies used on the Viste360 platform. This may include essential cookies necessary for the basic functioning of the website, performance cookies that collect anonymous usage data, functional cookies that enhance user experience, and third-party cookies used for analytics or advertising purposes.

3. Purpose of Cookies: The page explains the purpose of using cookies on the Viste360 platform. It may include providing personalized experiences, remembering user preferences, analyzing website performance, improving security, and delivering targeted advertisements. This section emphasizes that cookies are used to enhance the user experience and provide relevant content.

4. Cookie Consent: The Cookie Policy page informs users about the requirement for cookie consent. It explains that by continuing to use the Viste360 platform, users consent to the use of cookies as described in the policy. It may also provide information on how users can manage and control cookie settings through their browser or other preferences.

5. Third-Party Cookies and Tracking Technologies: If Viste360 uses third-party cookies or tracking technologies, the Cookie Policy page describes their purpose and how they may collect and use data. It may include information about analytics tools, advertising networks, or social media plugins that are integrated into the platform.

6. Data Collection and Usage: The page explains what information is collected through cookies and how it is used by Viste360. This may include anonymized usage statistics, device information, IP addresses, and other relevant data. The policy typically emphasizes that personal information is not directly collected through cookies and that data is used in accordance with Viste360’s Privacy Policy.

7. Managing and Controlling Cookies: The Cookie Policy page provides users with information on how to manage and control cookies on their devices. This may include instructions on how to disable or delete cookies through browser settings or using opt-out tools provided by third-party services. Users are given options to control their cookie preferences and make informed choices.

8. Updates to the Cookie Policy: The page may state that Viste360 reserves the right to update or modify the Cookie Policy as needed. It informs users that they should regularly review the page for any changes and specifies how they will be notified of any updates or modifications.

9. Contact Information: The Cookie Policy page typically includes contact information for users to reach out to Viste360 for any questions or concerns regarding cookies or data privacy.

The Cookie Policy page of Viste360 ensures transparency and empowers users to make informed decisions about their cookie preferences. By explaining the types of cookies used, their purpose, and providing options for managing and controlling cookies, Viste360 ensures compliance with applicable data privacy regulations and maintains a user-centric approach to cookie usage.

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